DELIVERY COUNTRY & TIME
We currently ship to the below countries:
|Country||Average shipping time|
|New Zealand||6-13 days|
|United Kingdom||5-10 days|
Please allow 1-5 business days for order processing.
This is an estimated delivery time. In rare occasions, delays may be affected by Covid-19 pandemic disruption, national holidays, extreme weather conditions, customs clearance and other unforeseen circumstances by courier. We are not responsible for delays due to these factors.
We do not ship to PO box addresses.
In order to provide the best shopping experience and delivery time, we are limiting our delivery countries. We are working hard to bring MORROW+MINT to all other countries!
FREE on orders over $90
$9.99 on orders under $90
We only offer standard shipping at the moment, but are working to bring you expedited shipping.
To protect you from international import tax, we may declare a lower value. If customs duties are incurred, you will be responsible to clear customs and pay the relevant customs duties.
We partner with multiple warehouses in Asia (mostly in China) to bring our customers the fastest and best shipping option.
TRACKING YOUR ORDER
You will receive an email from us with the tracking information once the package is on its way to you! Please follow the link provided to track your order.
Your order may have multiple tracking numbers as items may be shipped out from different warehouses based on stock availability.
The tracking information may take up to 5-10 business days to be updated in the system. If after 10 days, you are still not seeing any status update, please contact us and we'd love to check for you internally.
We know mistakes do happen! Please email us immediately! We can only fix this if the order has not been shipped out yet.
However, if the order has already been dispatched, we kindly ask for you to contact the local post office. They should be able to reroute the package to your desired address.
We are not responsible for lost due to incorrect address provided and cannot offer a refund.
Please kindly email us immediately! We can only cancel your order if the order has not been processed yet.
Due to the global COVID-19 pandemic situation, some orders may experience extended shipping delays as our logistic partners work through disruptions in their normal delivery route and processing. Please be assured that we will do everything we can to get your order to you as soon as possible. We apologize for this inconvenience and kindly ask for your patience during this time.
Regarding concerns for packages shipping from China due to the COVID-19 situation, according to the CDC, there is no evidence to suggest that coronavirus has been transmitted through imported goods and packages.
While coronaviruses are transmitted person-to-person through respiratory droplets from coughs or sneezes, they generally have poor survival on surfaces. This means there is likely a very low risk of the current virus spreading from products or packaging that have been shipped over days or weeks at ambient temperatures.